Deactivate Staff


Before You Start

You need Compliance Admin access to edit staff records


Steps

1

Go to Staff and select the staff member

2

Select Edit on their Personal Details

3

Uncheck the Active checkbox

4

Select Save


What Happens Next

  • They can’t log in anymore — if they try, they’ll see: “Your staff access has been suspended. Please contact your administrator.”
  • They move from Current Staff to Previous Staff
  • All their records, documents, and history stay in the system
  • You can reactivate them later by checking the Active box again (as long as you haven’t hit your staff limit)

Common Issues

Can't reactivate a staff member

You’ve probably hit your staff limit — contact support@rtosafe.com.au

Staff member can still log in

Make sure you clicked Save after unchecking the Active box