Deactivate Staff
Before You Start
You need Compliance Admin access to edit staff records
Steps
1
Go to Staff and select the staff member
2
Select Edit on their Personal Details
3
Uncheck the Active checkbox
4
Select Save
What Happens Next
- They can’t log in anymore — if they try, they’ll see: “Your staff access has been suspended. Please contact your administrator.”
- They move from Current Staff to Previous Staff
- All their records, documents, and history stay in the system
- You can reactivate them later by checking the Active box again (as long as you haven’t hit your staff limit)
Common Issues
Can't reactivate a staff member
You’ve probably hit your staff limit — contact support@rtosafe.com.au
Staff member can still log in
Make sure you clicked Save after unchecking the Active box