Set Up Incident and Hazard Reporting
RTOSafe keeps two registers for workplace safety: Incidents for things that happened or nearly happened, and Hazards for unsafe conditions spotted before anyone is hurt. Both are ready to use. Setup decides who can report into them and who’s told when a report arrives.
When to Use This
Set this up when you want trainers and other staff to log incidents, near misses and hazards themselves, from a phone or computer, instead of passing them on by email or word of mouth.
Steps
Turn on reporting in the Staff Portal
Go to Settings → Staff Portal and turn on Incident and hazard reporting. Staff can then report from their Staff Portal home page.
Choose who’s notified
In Settings → Notifications, choose who hears about New Incident and New Hazard reports. You can send each to specific people or departments, for example hazards to your facilities or WHS lead and incidents to your compliance manager.
Decide who can see incidents
Incidents can hold sensitive details about students and staff. Use access profiles to set Incidents to Hidden for anyone who shouldn’t see them. The hazard register isn’t part of Incidents, so it follows each profile’s Default Permission.
Let your staff know
Tell staff the option is there and when to use it. Point them to Report an Incident or Hazard.
What Happens Next
- New reports appear on the Incidents or Hazards page, ready for someone to take ownership.
- Admins can also log reports directly from either register. See Manage Incidents and Near Misses and Manage Workplace Hazards.